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Customer Toilets

Customer toilets and baby changing facilities are available within Chelmsley Wood Shopping Centre, and can be found at the bottom of the Bus Interchange.

First Aid

A first aider is available during opening hours. Please contact the nearest member of staff.


Lifts and escalators operate between the two levels of Chemlsley Wood Shopping Centre in addition to the stairs.

Passport Photo Booth

There are two passport photo booths within the centre - one in the North Block, and another within the West Mall.

Disabled Access

All of the stores and facilities within Chelmsley Wood Shopping Centre provide full access to all. There is a special needs facility within the West Mall.

Public Telephones

Public Telephones are located outside of Chelmsley Wood Shopping Centre within the Bus Interchange.

Post Box

A post box can be found within the Post Office on Chestnut Walk.


24/7 Security Guards and CCTV operate within Chelmsley Wood Shopping Centre.

Food & Drink

There are a number of outlets to purchase food and drink within Chelmsley Wood Shopping Centre.

Cash Facilities

There are four cash machines within Chelmsley Wood Shopping Centre, located outside our banks/building societies. Cash machines are also available at ASDA.

Lost Property

For any lost property enquiries please contact the Management Suite on 0121 770 1775.

New Business

Looking to start a new business or want to extend the customer reach of your current business? Why not take an RMU at Chelmsley Wood Shopping Centre on a short term basis and have access to thousands of customers every single day. For more details contact the centre at or call
0121 770 1775.