An Autism Friendly Environment!
We are delighted to announce that Chelmsley Wood Shopping Centre
has been awarded an Autism Friendly accreditation from the National Autistic Society (NAS) in recognition of work to make shopping more accessible
for people with autism spectrum conditions.
“At the National Autistic Society, we are delighted to see the
adjustments that Chelmsley Wood has made for their autistic customers"
said NAS. "By seeking external expertise, training staff and acting on the
feedback of its autistic customers, Chelmsley Wood has made a fantastic effort
to be an inclusive environment. In particular, identifying quiet areas, running
regular sensory shopping days and offering visual guides and resources to help
support visitors, the Centre has shown a real commitment to making a big
difference to the lives of autistic people in the local area."
Neil Griffin, Chelmsley Wood Centre Manager said:
“Visiting shopping centres is something that children or adults
with additional needs or sensory issues can find difficult, which is why we are
proud to be working with the National Autistic Society to encourage our staff
and our retailers to offer support to people with autism spectrum conditions. We
have continued to run Sensory Sundays at the end of each month, as well as
taking part in Autism Hour and last year, organising a Sensory Sunday in the
run up to Christmas including Autism Friendly Visits at Santa’s Grotto. We are
very pleased to have now been awarded an Autism Friendly accreditation by the
National Autistic Society and look forward to working together to continue to
offer a great customer experience to all.”
On the last Sunday of every month, we help to provide a more
comfortable shopping experience for anyone with autism or other special needs,
by turning off the centre music and asking our retailers to do what they can to
help support our sensory visits.
Sunday’s allows shoppers with sensory impairments to access the centre in a
more comfortable atmosphere and in a way that their needs are either met, or at
least understood by the centre and retailers.
Sunday’s will continue throughout 2019 on the last Sunday of every month, plus
EVERY Sunday in December in the run up to Christmas:
31st (Mother’s Day)
Chelmsley Wood Shopping Centre's Sensory Shopping guides:
Click here to download the Visual Accessibility Guide
Click here to download the Autism Card
Click here to download the Autism Friendly Detailed Handbook